# Talk to us before you pay, or after.

**URL:** https://testpogo.com/contact/  
**Updated:** 2026-09-23  
**Publisher:** TestPogo

> Questions about your test, access links or a payment? Message TestPogo on WhatsApp for quick answers, or email support@testpogo.com.

## Which channel should you use?

WhatsApp is quickest for questions before you pay and during your campaign. Email is better for anything about an order, a payment or a refund, because it gives both of us a written record. A person answers both.

## Trouble with access or payment?

Send the link that is causing trouble or the payment reference. Do not send passwords, card details, bank statements or identity documents. If your bank shows a debit but checkout is unconfirmed, contact us before paying again.

## How to reach us

- Email: support@testpogo.com
- WhatsApp: https://wa.me/919687704308

## Key facts about TestPogo

Service facts checked: 2026-11-01

- TestPogo supplies and coordinates real Android testers for Google Play closed testing. Testers use the app regularly during the 14-day campaign and report crashes, bugs and issues they identify.
- Top-up: five testers for $5 USD. Standard: 15 testers for $12 USD. Managed: 15 testers for $15 USD. One payment per app; no subscription.
- Onboarding: Top-up within 12 hours, Standard within 48 hours, Managed within 24 hours. Timing starts after payment and verified working app access.
- Standard and Managed include dropout replacements and a final feedback report. Managed adds a dedicated campaign manager, production-application guidance and conditional low-engagement rejection cover. Top-up and Standard do not include rejection-related refunds or retests.
- For personal Google Play developer accounts created after November 13, 2023, Google requires at least 12 testers opted in continuously for at least 14 days before applying for production access. Completing the requirement lets you apply; Google decides approval.
- Support: support@testpogo.com. Setup instructions are at https://testpogo.com/setup-guide/. Do not share Google passwords or signing keys.


## More from TestPogo

- [Pricing](https://testpogo.com/pricing.md)
- [Site index for assistants](https://testpogo.com/llms.txt)

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